All sales are not final until we ship the goods and therefore until we ship the goods, we reserve the right to alter our prices. If we alter our prices upwards, you may cancel your order without penalty. If we have not changed the price and you wish you to cancel the order, you will be responsible for our reasonable costs up to the time of your cancellation.

We will accept most items that we normally hold in stock for a return. You will be issued with a credit for 85% of the value of the goods (you are not refunded postage). The credit will be the lower of the price you paid for the goods or the current selling price.

We will provide you with a way of tracking all parcels sent as well as a carrier we used. We are not responsible for any goods once they leave our premises. It is your responsibility to chase up any carrier to recover for loss or damage to items. Australia Post is our most common carrier.

If goods are sent without payment, ownership of the goods does not pass to you until we have cleared funds. Likewise if you make a payment and later it is withdrawn, the goods remain our property.

If you owe us money for any reason and it is not paid within 30 days, interest at 2% per month (calculated daily) will apply.

If any goods are faulty we request that in the first instance you contact the manufacturer of the goods who will normally replace or repair the item for you. If you are unsuccessful, contact us on 1300 663 222 and ask for a return authority. We will then pass the goods onto our supplier who will repair / replace them. You are responsible for costs in getting the item to us, we will (within Australia and up to the amount of $10) return the goods to you when they are repaired / replaced.

Where a warranty is for more than 12 months or where a warranty is onsite, we only provide for the first 12 months of the warranty on a return to base basis. Where a warranty period is not stated, it is 12 months return to base.

The material and information provided on this Website and related communications are provided on an "as is" basis. We, nor the provider of the data (if different), represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of any of this data. It is not provided for professional use. Any reference to products or services on this Web site is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by us. Any use of this information is at the users risk.

We do not accept any liability for any delays, interruptions, errors, or omissions, loss of profits or revenues, loss of programs or other data on your information systems or cost of replacement goods, or otherwise, however occurring (including as a result of negligence) in the collecting, recording, processing, storing, reliance upon or dissemination of the information within this site.

We do not accept any liability for any consequential loss or damages suffered by you as a result of your use of any of our products. All products are supplied "as is" and should be installed and tested (before installation) by a professional. Failure to have items installed by a professional may void the products warranty if they are in any way incorrectly installed.

This site may contain third party advertisements and links to third party sites. We do not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and do not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties. Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by us of the third party sites, goods or services. Your access to or use of them is at your own risk. The links are for reference only. Only rely upon the information within our site and if in doubt about any information, email or call us to clarify the information.

Copyright of the material reproduced on this website is owned by us. The material may be viewed online by means of an HTML web browser and may be reproduced in hard copy only for your personal reference. The information on this Web site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), the material may not otherwise be reproduced or displayed in public and may not be linked to, distributed or transmitted electronically to any other person or incorporated by any means into another document or material, including other websites without the prior written consent of us.

All trademarks, brands and names appearing on this Web site are the property of their respective owners. Nothing contained on this Web site is intended to grant any express or implied right to you to use or exploit any patent, copyright, trademark or trade secret information.

Without limiting the generality of the foregoing, we do not permit reproduction of our material in other websites in conjunction with advertising, trade marks, logos or material of any other person (including other retailers, competitors, distributors or any other organization), without prior written permission.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this Web Site or a Linked Web Site. You must take your own precautions to ensure that whatever you select for your use from this Web Site is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems. We do not warrant that your access to the Web Site will be uninterrupted or error free or that any defects will be corrected.

We may, from time to time, change or add to this Web Site (including these Terms) or the information, products and services without notice. However, we do not undertake to keep this Web Site updated. We are not liable to you or anyone else if errors occur in the information on this Web Site or if that information is not up-to-date.

Under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Web Site.

The Trade Practices Act and similar State and Territory legislation in Australia may confer rights and remedies on you in relation to the provision by us of goods or services on the Web Site, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.

These Terms are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

Nothing contained in these Terms derogates from us the right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by us with respect to that use.